On November 6, 2003, a customer found four people shot to death inside Superbike Motorsports, a motorcycle shop in Chesnee. The victims were identified as owner Scott Ponder, 30; Service manager Brian Lucas, 30; mechanic Chris Sherbert, 26; and bookkeeper Beverly Guy, 52, who was Ponder's mother. All four died from multiple gunshot wounds. Before Kohlhepp confessed to the shootings in 2016, investigators believed that the gunman, armed with a pistol, entered the shop from the back and killed Sherbert as he worked. He then killed Guy in the middle of the showroom, Lucas at the main doorway, and Ponder in the parking lot. According to Ponder's wife, Kohlhepp was a disgruntled customer who had been in the shop several times. According to Kohlhepp's mother, he attempted to return a motorcycle there, but the employees laughed at him, would not return the money he had paid for the motorcycle, and embarrassed him for not knowing how to ride one.