Jones was born in Paris, Tennessee. Her mother was a high school Teacher and her father owned a flower shop. Her parents were very supportive of her theatrical ambitions, encouraging her interest by sending her to classes with local drama Teacher, Ruby Krider. Jones takes great pains to credit her high school speech Teacher, Linda Wilson, with her first real preparatory work. She is a 1978 graduate of the Carnegie Mellon School of Drama. While at CMU, she was one of the earliest actors to work at City Theatre, a prominent fixture of Pittsburgh theatre.